Vodacom
PASSING THE BUCK

Telecommunications

I PHONED VODACOM NUMBER OF TIMES WITHOUT RESPONSE TO MY PROBLEM. YESTERDAY I GOT A MESSAGE FROM CASSANDRA SAYING THAT THEY DISCOUNTED ME WITH R982.75. MY TOTAL BILL FOR THIS MONTH IS ALMOST R3000 DUE TO VODACOM'S INCOMPETENCE TO FIX THEIR BILLING PROBLEM. I AM STILL WAITING FOR THEM TO FIX MY 0826754013 INTEMISED BILLING ON THE WEBSITE. ABSOLUTELY PATHETIC SERVICE FOR A MULTI-MILLION RAND COMPANY.

I WILL NOT ACCEPT ANYTHING BUT FULL COMPENSATION


Company: Vodacom
Country: South Africa
City: Customer care
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