Mtn
Really bad service

Telecommunications

Since July 2013 I have been trying to get a Debit order with mtn and phoning the call centre every month because they keep on sending me an sms that my account is in arrears.
i phone again this morning because i received a sms yesterday that my account has been suspended and Prudance Ntuli tells me she can only see the one time i phoned in September cause there are no notes.

now i would like to know is it really my problem that MTN employees are incompetent and don't do their job?

so because they are incompetent my account must be suspended.

this is I wish i could cancel my contract with MTN.


Company: Mtn
Country: South Africa
City: Call centre
  <     >  

RELATED COMPLAINTS

Multichoice
Incompetent

Cell C
PATHETIC SERVICE

8ta / Telkom Mobile
8ta Please step UP or step OUT

Cell C
Useless

8ta / Telkom Mobile
Account suspended and terrible call centre

Nashua Mobile
Service suspended after payments were made

Cell C
Suspended and rude attitude

8ta / Telkom Mobile
Suspended Account

8ta / Telkom Mobile
Sick and tired of 8ta

8ta / Telkom Mobile
Worst Customer Service Ever Received