8ta / Telkom Mobile
My contract was cancelled without my consent!!

I was called by 8ta call centre to inform me that my contract is expiring and if I wished to continue on month to month basis or take out a new one. I informed her of my intentions to travel next year and that I specifically want to remain on the month to month.

A couple of days later my connection cut and when I called they told me that the contract was cancelled by Cassie from the PE office. I have been calling to get reconnected and I have been pushed from pillar to post and I need this connection for work purposed and urgently need this fixed. I guess this is how 8ta rewards its loyal customers ----frankly disgusting.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Port Elizabeth

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