8ta / Telkom Mobile
Dont sign a contract with 8ta or telkom mobile

After I started calling the 8ta Call centre last month already asking for my Internet promo 5 to be cancelled. I phoned 4 times already from 0817005908 and sent two email as well. I phoned the call centre again to verify if my contract was cancelled. There is no person in the call centre that can cancel the deal. They only give a email adress to whom you must email your request but there is no reply. Today it was a new story. Their new procedure is I need to go to the store and cancel it there. Wow! I was also advised that once the contract expire it will auto cancel after 24 months but now I hear again it continues on a month to month basis. What is the moral of the story. Dont join telkom on a contract cause they are useless. I asked now for a ADSL line to be installed at my home. I almost feel like canceling this as well cause the one service was suppose to stop and then the ADSL to take over afterwards. I will not pay you guys for one more month on the internet promo package. I do have proof that I have cancelled and there will be trouble if you debit me again. Please contact me on 0718093901 to provide me with proof that the promo was cancelled. Telkom doesnt respect client

Company: 8ta / Telkom Mobile
Country: South Africa
City: Call centre

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