Vodacom
Line been soft locked

Hi

i have a contract with vodacom, i made a few calls for the month and then after a while recieved an sms that i have exceeded my voluntary call limit and my line will be soft locked

cannot even recieve calls

what i am so confused about is that all my minutes have not been finished and yet i have been billed for R50 voluntary call limit and minutes taken

right now my line has minutes and sms's remaining, and i have been soft locked and robbed for the voluntary call limit.

this happend last month aswell, now i am not staying quite

vodacom sort this out right now!

also i wonder how u will try to call me as my line is locked.

Company: Vodacom
Country: South Africa
City: Accounts and billing

  <     >