Mtn
No reply or service!

Telecommunications

My wife has been in contact with Mtn accounts department to find out why her monthly billing is so high. She has contacted the accounts department over the past 3 weeks requesting clarity on what is the cause of her billing being so high, and even sometimes twice a week, every time they say they will get back to her. To date she has had no reply. What service does a company of this 'reputation' offer?
No reply, no service and this has ensured she will be going to join another subscriber.
Unexceptable service!!!


Company: Mtn
Country: South Africa
City: Head office
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