Cybersmart
I dont think anybody works in accounts

I was incorrectly billed in May, queried it and after a WEEK did not even have a reply yet. Eventually through another issue, Paul Monare took ownership and resolved it. Why did I even have to escalate a simple billing query and why did the billing department not even respond?

So again I was incorrectly billed for June, and THREE days later and having mailed, Billing, Info and Hosting not a SINGLE reply. Its not MY error yet I have to continoulsy follow up but still get no responses. Either they work irregular hours or simply dont care, but three days to respond is simply not even industry minimum.

Company: Cybersmart
Country: South Africa
City: Cape Town

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