Mtn
Still being billed for a ported number

I am still being billed, and I have ported my phone to Cell C.

My contract ended in November 2012.

I have also been charged for a higher amount, after countless emails I am feed up and expect a refund.

This is my reference number: MTN SP Account Enquiry e.g. Request Invoice, ITB [#6373534]
and: Reference Number: 6361835??

From: Sharmillah Moosa [ MTNSP - Innovation Centre ]
To: [Email Removed]
Sent: Tuesday, May 7, 2013 1:45 PM
Subject: FW: - USD:2091732

Good day

I have sent your request to the billing department. See response below.

Thank you
Sharmillah

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There is no breakdown we can give
Tell the customer that we can only credit if 30 days notice was served prior to port request and in this case he was cancelled early and no notice served

Company: Mtn
Country: South Africa
City: Fourways

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