8ta / Telkom Mobile
Sins april still no feedback on my refund
- 10-05-2013
- 9
Attach is the emails from 8ta that was on the 13/09 it almost the 13 again and still no refund
I am very upset and will never recommend 8 ta or telcom to anyone
Good Day.
I have directed your query to our billing dept in order to investigate a refund of your account.
Service reference Number; 6713755
Sincere Regards
A'shiq Osman
Retentions Desk
Service Operation Centre
From: Janine Ward [mailto: janine@autopage.biz]
Sent: Friday, September 13, 2013 3:30 PM
To: A`shiq Mohamed Osman (A)
Subject: RE: NO SIGNAL LINE WAS CANCELLED BUT STILL WAS BILLED
Good day
It's a data line so I don't have the number
My id number is :8904250333080
Thank you
Janine
From: A`shiq Mohamed Osman (A) [Email Removed]
Sent: 13 September 2013 03:13 PM
To: janine@autopage.biz
Subject: NO SIGNAL LINE WAS CANCELLED BUT STILL WAS BILLED
Good Day ma'a, .
We sincerely apologise for the inconvenience experienced.
I have been assigned to your hello-peter request, please advise of the account holder ID number or the Number of the contract in question to be cancelled?
Sincere Regards
A'shiq Osman
Retentions Desk
Service Operation Centre
Centurion
T 012 642 1101
Email: OsmanA1@telkom.co.
Company: 8ta / Telkom Mobile
Country: South Africa
City: Centurion