Kalahari.com
Payment only allocated and processed after 12 days

Shops, Products, Services

I ordered a game on the 6th of September. I phone about 5/6 times to find out why my payment is not showing on my order. I had to send the proof of payment 3 times and every time I follow up they ask me to send it again, After failed attempts to get the payment allocated I asked this week to speak to a manager. 3 Different people promised me they will phone me back within a few hours but 2 days later no call from the first person and no call back from the two managers that promised yesterday to phone me back. This is not acceptable.


Company: Kalahari.com
Country: South Africa
City: Call Centre
  <     >  

RELATED COMPLAINTS

Mtn
Accounts query that's not getting resolved

Kalahari.com
No actions

Kalahari.com
Cancellation notice received for a paid orde

Wonga
Debit order went off, Wonga refusing to acknowledg

Ingwe Lodge
Non Payment of deposit

Kalahari.com
Worst service eve

Cipc
Funds still not allocated after a month

RCS
BAD CUSTOMER SERVICE AND ADMIN/ FINANCE

Kalahari.com
Promise not kept

Game
Ad management in accounts department