Bonitas
Not debited my account and suspended my benefits

Health & Medicine

I sent my new banking details and they confirmed the changes were made to me in writting. A week later I received an email that my benefits have been suspended for which I immediately replied to ask why. After a few days I received an email stating my debit order was not received. I immediately replied to the email and told them that they possibly deducting from the old account. After a week has passed I called in and to my horror they have still failed to resolve the matter.

Can someone please assist.


Company: Bonitas
Country: South Africa
City: Finance
  <     >  

RELATED COMPLAINTS

Discovery Health
New member being messed around - Part 2

8ta / Telkom Mobile
Worst Customer Service Ever Received

Bonitas
Shocking service received for simple transaction

Bonitas
Benefits suspended???

Multichoice
NO REPLY?? ACCOUNT SUSPENDED NOT MY FAULT

Bonitas
ACCOUNT AMOUNTS

Fedhealth Medical Scheme
BENEFITS SUSPENDED DUE TO THEIR ERROR

Autopage
INCOMPETENT

Bonitas
Benefits suspended for no reason and bad service

First National Bank
FNB increase fee 12.5%, free eBucks to resolve