Moneystar
Top up loan not paid out after 8 days!

I am a loyal moneystar client and I have been taking a top op loan on top of my existing loan for the past 3 months. I have never experienced any problems with the pay outs up to now. I applied for a top up loan on 2013/10/02 and up to now it is still not paid into my account. Every day I am the one phoning moneystar just to get the same excuse day after day, there is a "system error". For the past week? And now all of a sudden I am getting "payments has been placed on hold" as an excuse but nobody can tell me why and management also doesn't come back to me. Can someone please contact me via e-mail to have this matter resolved as soon as possible? [Email Removed]

Company: Moneystar
Country: South Africa
City: South Africa

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