Vodacom
1-24 Hours call to 2 weeks

Echarged yesterday to buy Promotional Data, my gig1 at R149.00 recharged everything went in told my data expires on the 07th or 08th of May 2013 to my amazement wen i started updating my iphone i noticed after 60meg download it canceled, to my amazement when i checked my balances i was told i have no promo data available, called in the evening to log a call i was told 1-24 hours for feedback called just before 10 all off a sudden im told the query can only b resolved in 2 weeks time.. Very disappointed with this considering changing networks n canceling my contracts with them for this mess up and not informing the public properly off the catches to there promo's i never thought i would get this service from vodacom have 6 line with em im tinking jst cancel all when they due to upgrade instead n switch networks. disappointed n dissatisfied custome

Company: Vodacom
Country: South Africa
City: Johannesburg

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