Vodacom
And more

I had a big issue with Vodacom regarding the Data package sold to me. This complaint was logged on the 01/03/2012. After going back and forth it was eventually sorted out on the 21/03/2013. Patrick Koma called me on the 21/03/2013 at 09:45 and assured me the issue was sorted out and Ill be on the correct data contract from the 01/04/2013. As a goodwill gesture Vodacom told me "on a recorded line" that there will be NO charges for any data used over and above my allocated data. Good thing I also recorded the convo because it was BIG FAT, now they want to charge me a R1121 ex vat!!! Please tell me Vodacom why would you say one thing and now do another, thank you for me off... The recording will be posted on FB shortly.

Company: Vodacom
Country: South Africa
City: National

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