Mtn
Do you know what you are charged for data

I upgraded from a 300MB for R150pm to 2G for R150pm. After my first bill I was charged an additional R900 for out of bundle usage; yet the modem recorded less than 1G for the month??? So I queried it from MTN insisting they send me a detailed data itimised bill - I received a list of web sites visited???

Month Two: again R265 additional for out of bundle usage: Modem recorded 250MB; again queried and asked for a detailed itemised bill: this time they charged me on Month Three's invoices for the itimised bill (on both my Cell Phone and Data Invoice) yet I still haven't received any itemised billing info???... and yes! Month three has an additional R320 for out of bundle usage... and I didnt use the modem much as I was afraid of this happening...

Company: Mtn
Country: South Africa
City: Online Customer Services

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