Vodacom
Cancellation Request

Vodacom offered me an insurance policy and to load air time on my phone every month R75, and they didn't mention anything about me loosing my talking points. I sent them an email on the 11th of January to cancel the deal that we had because no one told me that I was going to loose my talking points and it's not working for me because I still by airtime like before and they didn't respond and then I sent another one in February still no response.
I really want to cancel this thing I DO NOT WANT IT, I don't understand why they are not getting back to me.
Sending 2 emails with no response is a turn off, I have with Vodacom from 1999 and this is my 2 number with Vodacom, I have been using this number from the year 2000 and now I am not happy at all and I'm doubting their service.

Company: Vodacom
Country: South Africa
City: Cape Town

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