Vodacom
Swoped taking points for sms

Your Vodacom Talking Points exchange for a 100 SMS Bundle was processed on 10/11/2013. 100 Talking Points were deducted. This was 11112013 received sms.
I called monday night and they said with 24hours I will get a call they sent me a sms as well Dear Customer, Your service request no. A1-O6OO-9UH44V has been logged. We will contact you via sms, email or phone call within 24 hours.
Vodacom Customer Care: 082111.

It is now thursday no phone call what ever I spoke to a agent she says it is still pending. This is bad customer service. I want a call today and want this resolved. And for the inconvience u can give me R275 worth of airtime Sent via my BlackBerry from Vodacom - let your email find you!

i WANT A FEED BACK TODAY

Company: Vodacom
Country: South Africa
City: Headoffice

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