Mtn
NOT CANCELLING CONTRACT AS INSTRUCTED

Telecommunications

I have relocated to the UK and did so before my contract was due to expire. I found out how much it was going to be to cancel it and decided to wait and then phone from the UK to arrange the cancellation. Initially i was going to keep my number as a pay as you go and use it when i came home but decided against it and instructed the MTN support person as such. They have still not cancelled the contract and the monthly amount is now racking up and they are just saying pay the amount and it will be cancelled! That is absolute and it takes them TWO MONTHS to reply to my emails! I don't have a landline in the UK so for me to call via my cell phone will cost a fortune!!! GET THIS SORTED OUT MTN!!! I AM NOT PAYING THESE OUTSTANDING CHARGES WHEN I GAVE YOU MY MONTHS NOTICE TO CANCEL!!!


Company: Mtn
Country: South Africa
City: Cancellations
  <     >  

RELATED COMPLAINTS

Vodacom
Conflicting information

Cell C
Contract cancelled but still being charged

Cell C
Handed Over after payments were made

Cell C
Ripped off

8ta / Telkom Mobile
Failure to cancel contract despite written notice

Cell C
NO NOTICE OF ACCOUNT OUTSTANDING!!

Cell C
Contract still not cancelled

Mtn
Never cancelled contract

Nashua Mobile
10 months and 4 cancellation req to cancel contrac

Cell C
Cancelled Cell C contract and still being charged