Mtn
Billing issue unresolved since November???

Telecommunications

My previous report here: https:///mtn/complaints/bundles-removed-billing-error-no-refund-yet-1272217

There has been no action taken whatsoever to do the following:

1. Respond to my query as to how the credit you passed was calculated (because I disagree with the figure).
2. Future invoices which were also wrong were not corrected.
3. I have now been (and I TOLD you this would happen) debited incorrectly yet again. I am extremely short of money this month as a result of MTN overcharging me.
4. I have made several calls to 808 requesting contact from your billing department.

Finally, please let me know how much it's going to cost me to cancel my contract because I have zero faith in your ability to correctly manage me as your customer.


Company: Mtn
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Cell C
Incorrect Billing

Mtn
Bundles removed, billing error, no refund yet

Mtn
Billing remains unfixed since Decembe

Mtn
Lack of response after Hellopeter report

Nashua Mobile
Billing for new contract that was canceled

Life Healthcare
Billing a mess

Cell C
CELL C TO INCOMPETANT TO SORT QUERY

Cell C
Continued LACK of customer service & overcharging

Mtn
Incorrect Billing never dealt with

Cell C
Not Delivered but Billed for!