Vodacom
Pathetic Service is the start

Hi,

I am making contact on social media as contacting your call centres is pointless.

Its been roughly 2 months of dealing with your staff trying to have my upgrade processed and then a to have the device replaced due to OBF. Now finally they managed to collect the device after a month of fighting trying to prove that I did indeed report the issue in the specified time frame.

No surprise that now after 2 weeks I still have not had my phone replaced nor have I had feedback even after making contact over and over.

Feel free to contact me so I can go through the pain of explaining this to you as well and not get any joy.

Company: Vodacom
Country: South Africa
City: Head Office

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