Telkom
TECHNICIAN MIA

I made a report last week and within 2 days received a response from Hosea Magano from the Escalation Centre who then gave me a new reference: ARS 238047.

Yesterday a technician arrived at my gate, so the domestic worker asks him to please wait while she calls me, I get to the gate and he is GONE!! 10 minutes later I receive a SMS to say "your report reference 88CRK081113 was restored". This is not right!!! My line is still down - down meaning when you pick up the telephone, it is DEAD and Internet light on modem is OFF!!!

I can't handle this incompetency and why should I first have to report to hellopeter before I get a response???

Company: Telkom
Country: South Africa
City: Mondeor

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