Telkom
Line dead for 3 days

Telecommunications

My telephone line has been dead for 3 days and after logging the fault online, I received a reference number 89CWK090513. Since yesterday I have been calling the call centre for help 4 times but their response is that while it is Telkom's fault, I need to wait on a technician to contact me. It looks like I will be spending the weekend and even longer, without the use of my telephone.


Company: Telkom
Country: South Africa
City: Muizenberg
  <     >  

RELATED COMPLAINTS

Telkom
Poor quality work and not willing to address issue

Telkom
Telkom disappoints again

Telkom
Telkom line and ADSL poor service

Telkom
Telkom line fault 10 months of the yea

Telkom
Telkom Line Fault:2 months and still no solution

Telkom
Very slow fault repair and no status feedback

Telkom
NO RESPONSE TO FAULT LOGGED

Telkom
TELKOM - STILL USELESS

Telkom
NO VERVICE AT ALL- AFTER REPORTING FAULT

Telkom
Line still Dead - "ESCALATE" DOES NOT HELP!