Vodacom
BAD Service VODACOM

The vodacom self service *111# is not giving the correct balance enquiry regarding sms's, it shows zero sms's. Bases on this I had purchased an sms bundle for R45. I rechecked my balance and it still showed zero sms's. On calling the call centre they said I had previous sms's available. All what I wanted was a refund for the R45.
None of these people could help, I have all the conversations recorded.
3/10/2013 - Mongezi Ngubeni
9/10/2013 at 7:46 am - Muzi Dladla and The Sup Shirley Afrika (Cape Town)
11/10/2013 at 8:11 am - Letsego Sitole - The Sup Daluxolo/Dalulu Lavisa - The Sup Tumelo Mbalati (JHB CBD)
and Zakhele Ngobese.

Company: Vodacom
Country: South Africa
City: Gauteng and Cape Town

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