Vodacom
Data not loaded, yet money deducted

Hello
This is a request to Vodacom for help.
Last night (02/10/2013) I bought R149-00 of Data (1Gig) on Pay as you Go. While I completed the transaction, I got a message that an error occurred. I tried again later with the same result. I then abandoned my attempt.
This morning I realised that the R149-00 was in fact deducted off my balance, yet my data balance is still ZERO. Surely Vodacom can verify my claim and sort this out?
Thanking you in advance
Jacques Kuun

Company: Vodacom
Country: South Africa
City: Data

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