Telkom
Worst service eve

Telecommunications

First off they captured my address incorrectly onto the system after I filled it out in the forms. Then the call centre tells me the technician logged a call about the cable outside my house being damaged, how can he say the cable is damaged if he wasn't even at my house? I have phoned the Telkom call centre 6 times today and spoken to 6 different people, having to explain 6 times and also having to confirm my details 6 times of which my address is part of. 6 times I gave them my address and 6 times the didn't pick up that I was giving them a different address to what was on the screen. Then I ask to speak to a manager or supervisor and get put on hold permanently.


Company: Telkom
Country: South Africa
City: Germiston
  <     >  

RELATED COMPLAINTS

Telkom
My cable is damaged and Telkom does nothing

Telkom
Damage to physical property

Telkom
TELKOM FAILURE TO DELIVER

Telkom
Unprofessional and bad attitude

Telkom
Transfer of ADSL line to new location

Groupon SA
What addresses in your system?

Telkom
Telkom really not assisting

Standard Bank
Sending my info to the wrong address for 2 years!

Telkom
Broken cable I need to replace? No way!

Telkom
Call Center/Technicians refuse to fix my fault