Mtn
MTN SP Insurance

Telecommunications

I booked my phone in for repair approx 3 weeks ago, I received an sms with the wrong MTN SP Insurance number and my phone was send back to the store I gave it into. When I finally got hold of MTN SP last week they insisted that I pick up the phone from the store so that they can collect it from me, Its monday now and nobody has contacted me and I am being kept on hold for over 2 hours at a time. Now I dont want my phone repaired anymore i really really want it replaced.

Alicia.


Company: Mtn
Country: South Africa
  <     >  

RELATED COMPLAINTS

Mtn
Asked for Insurance, never gave me Insurance

Vodacom
Disorganized repairs

Autopage
Handset repairs

8ta / Telkom Mobile
Handset missing between repair centre and store

Cell C
5 repairs on phones on same contract in 15 months

Mtn
THREE MONTHS ON AND NO PHONE AND NO ANSWERS AT ALL

Vodacom
Vodacom Repairs Bad Service

Mtn
HVRC and Insurance incompetence

Mtn
DAMAGED PHONE REPLACED WITH ANOTHER DAMAGED PHONE

Mtn
Aggravated Use