Vodacom
Vodacom call centre is unresponsive

I have been on the phone for 2 hours with the Vodacom call centeres trying to figure out why i am being charged for a contract that was cancelled. No one know what is going on and keep passing me from one department to the other. I have never encountered such confused, ill equipped people in m life! This is why i cancelled my contract with Vodacom to being with- the terrible service and lack of knoweldge about their own product. I will now have to go to customer care and try and sort this mess out in person seeing as no one in the call centre knows how to help. Pathetic.

Company: Vodacom
Country: South Africa
City: Cape Town

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