Vodacom
I am been charged for Vodacom’s stuff ups

After calling "Vodacom Customer Care" numerous times to ensure that I not be charged for the R220 out of bundle data rate that was incurred on my account due to Vodacom Data not providing my monthly data bundle. Vodacom went and debited my account anyway. This is related to issues on my Vodacom contract data that I have not managed to completely resolve since 2013-02-01.

Four service tickets
1) S3-SHP5C-CKR1
2) S3-TJH29-9K3OW
3) A5-ZCAZ-ME2HQ
4) S3-TNJ26-6F4TV
And still I am no closer to resolution,

Thank you, Ivon Nditsheni Silima for taking a week NOT to get back to me, and showing how genuinely little Vodacom cares for its customers.

Company: Vodacom
Country: South Africa
City: Midrand

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