NetFlorist
Disappointing late note notice

Internet & Web

Ordered a vase of flowers around 4:30pm Friday 10th May 2013 to be delivered on Saturday 11th May for Mother's Day. Order went through, EFT payment was requested and accepted.
I was under the impression my delivery would be made in time for Mother's Day.
Was contacted telephonically at 9:30am on Saturday morning to be told that the vase of flowers I had ordered was out of stock.
I enquired if there was a substitute that could be sent instead, I was informed that they were out of stock of everything. The Netflorist employee that contacted me made no effort to find an alternative gift deliver and I was told my money would be refunded the next week.
Due to the late notice, I was unable to organise another delivery with an alternative online florists in time for a Mother's Day delivery. As a result I will no longer be using Netflorist after this disappointing service and inconvenience.


Company: NetFlorist
Country: South Africa
City: South Africa
  <     >  

RELATED COMPLAINTS

NetFlorist
Ad products & poor customer support

NetFlorist
Pathetic service and couldn't care less attitude

Ram Hand To Hand Couriers
Their GPS is broken, it seems

NetFlorist
Flowers not delivered for mother's 60th birthday

NetFlorist
Bad Service

NetFlorist
Didnt deliver on my mom's birthday

NetFlorist
Lack of Delivery of Mother's Day flowers

NetFlorist
Netflorist cannot afford to not delive

NetFlorist
Didn't deliver and didn't pay promised refund

NetFlorist
Stay away from netflorist