Bushfellows
Bad service and changing prices after quote

I booked accommodation for my wife and I for two nights at bushfellows lodge to attend one of my friends wedding, the price was quoted as R500 pp/pn which equated to a total of R2000 . After I paid the R1000 deposit I made six attempts to get an updated invoice before I finally got one, but on the updated invoice the price was increased to R730 pp/pn which is 46% more than the original quote. I then sent an email with the quote and updated invoice attached to get clarification on why the price suddenly went up but I have received no reply, after not receiving a reply I called the cellphone number listed on the website only to be told by the person answering that they would call me back in 15 min, it is now 2 days later and no return phone call. I am very disappointed with the unfriendly and unprofessional service received from the staff at the lodge.

Company: Bushfellows
Country: South Africa
City: Marble Hall

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