UTi Mounties Division
Total Incompetence

So NEDBANk arrange to have my card delivered to me by UTi, they phone and make arrangements to deliver to my office in Midrand, by 11:00 last Thursday, I left the office at 11:30 due to commitments and was phoned at 11:32 to say they had arrived, so we reschedule for the next day at 11:00. They arrived at 13:00 and I was once again off-site, rescheduled for 14:00 and I was phoned at 16:00 to ask if I was available. Scene 2, we reschedule for today the 22 by 11:00, Robert gets here at 11:00... I produce my paperwork which is precisely what they requested in the SMS, a copy of my Green bar Coded ID, and a photocopy of my current water and lights account, which shows my name and residential address. This was refused as I had not copied the reverse side of the water and lights account. I have requseted UTi Couriers to return the card to NEDBANk as they are obviously not equipped to handle this task. Funny thing, I hope to receive a delivery from FNB next week... I will contact them to let them know that I will refuse the delivery by UTi.

Company: UTi Mounties Division
Country: South Africa
City: Head Office

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