First National Bank
Help from consultant

The consultant went out of her way to help me in an attempt to deposit funds into an overseas account. It was a busy end of month and Easter weekend Saturday but she persisted for over an hour in getting me the information I needed. That I wasn't able to do the transaction was due to both her and me being given the wrong information by FNB's Call Centre. This is not the first time I have found local branch staff to be far more informed and helpful than head office/call centres, etc.

Company: First National Bank
Country: South Africa
City: Eshowe KZN

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