24Hour Mobility Cellphone Insurance
Ad customer service

On the 3/02/2013 I lost my phone I was not using while moving the cellphone was nicely packed away since last year July. I did what was supposed to be done and submitted my claim on the 5/02/13.since then I have been following up being sent from pillar to post.in March on the 9th I think I called and I was told they're waiting for authorisation and still no feedback called again today and Byron answered after o was on hold for 10 minutes.he then kept me on hold for another 24 minutes and decided to drop the call.this is so unfair as u are still deducting premiums on my account yet u not offering any good service.tomorrow it will be 2 months waiting for feedback and I'm fed up now.to anyone who is thinking of insuring with 24hr mobility think twice.they are not worth their premiums.they should hire more equipped staff.

Company: 24Hour Mobility Cellphone Insurance
Country: South Africa
City: Westgate

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