Nedbank
Good service

It is not everyday that one pens down positives about an experience when dealing with a bank or banker for that matter. But I would like, for the first time in many months, thank a banker for exceptional service. Miss Lesego Radiokana, Complaints Resolution Officer at Nedbank, assisted me with my query. She could have easily referred the matter to the relevant department, but she chose not to. She ensured that I do not have to speak to another person again. She assisted me and also gave me assurance that the matter will be resolved. Many Thanks Lesego this industry needs more people like you.

Company: Nedbank
Country: South Africa
City: Customer Service

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