Standard Bank
Zero Customer "service"

What is the point of being able to send a Secure Message to your branch? I sent one on Monday morning at around 07h30. On the STD Bank website it says 24 hours for a response - it is now 51 hours and counting. I have been on hold for the Randburg branch manager for about 10 min now as no one at the branch can assist. Once again their systems are down - this seems to be general excuses for not doing their jobs!

As soon as my bond with STD is registered, I WILL be moving to FNB! 24 years of being a loyal customer obviously means nothing.

It's time to start voting with our feet! I'm sick to death of rubbish excuses and non-existent service.

As the call has still not been answered, I will now report STD to the Ombudsman.

Plus I will be sending an account for the j30 minutes of my life that you have wasted so far!

STANDARD BANK S U C K S!!!

Company: Standard Bank
Country: South Africa
City: Randburg

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