Standard Bank
How was I moved forward. From pillar to post

On Tuesday (13.08.2013) I wanted to transfer money and pay attorneys. My online limit was going to be exceeded and I needed to go into a bank to get the limit increased. At the bank I am told that I can only increase the limit once the funds where in my account. Once the funds are in my account, I can send a secure message to the branch to increase the limit. The funds were in my account on Thursday. I sent an online secure message expecting to be phoned within 24 hours. It is now Monday the 19th and no call or any message from the bank. I called the branch to follow up. The 1st person after reception I talked to tells me they are not the right person & transfer me to the next person. The 2nd person is not authorized to handle the limit I required. I am told theright person is on lunch and will call me back later. I then ask to speak to the branch manager as I need the transaction done now. He transfers me supposedly to the branch manager but then I am at the reception. The 3rd receptionist tells me the branch manager is not available as he is attending a meeting. I asked to be put through to someone with authority when the branch manager is not available. I am transferred to someo

Company: Standard Bank
Country: South Africa
City: Van Der Walt

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