Absa
Closing of account

I want to close my business account and now I have to again drive into the branch and again take time off work...
First I tried on the internet - all went well till the last push of the cancel service button - then there is not enough money in my account to close it...? Daft - There should be nothing in it to close it! Am I missing the point?

Last time I was in the branch, I was advised by a representative of the bank that I could phone in and close the account.

Now it is a new story, another version!

Please ABSA - get your ducks in a row, train your people, Stop wasting my time, my money and deliver on your slogan!

This is no way to treat your customers!

Company: Absa
Country: South Africa
City: Small business

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