Absa
Pathetic Service

I am trying to close an account of a CC that is deregistered, the sole member's ID is in shreds and produces his passport as proof of ID which according to the ABSA fica document is acceptable, how ever the consultant requires this 73 year old to run around to get a new ID so we could get the the mere balance of R2400.00 transferred out of the CC bank account and close the account. Would ABSA prefer we keep the account open while the company does not trade? is this not?

all we want is for the CC bank account to be closed. how difficult is that. the costs that we are incurring to close this would exceed the balance in this account.

ABSA needs to treat its customers with respect and dont contradict your public document.

Company: Absa
Country: South Africa
City: Northgate

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