Dial Direct Insurance
OVER-PROMISE AND UNDER-DELIVER

On 9th Jan 2014 I submitted a claim for a power surge.

The items were taken to be assessed on 11 Jan 2014.

I have to call Dial Direct numerous times to find out the progress of my claim and I cannot get a straight answer.

4 days have passed with no answer for the progress of my claim.

Now when there is an answer how much longer would I have to wait?

Unacceptable Service from Dial Direct

Company: Dial Direct Insurance
Country: South Africa
City: Claims Department

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