First National Bank
Imprompt response

Business & Finance

Good day,

I have a problem with my online banking and subsequently called the call centre after correspondence from a consultant via email.

When I finally got through to the call centre after holding for more than 15 minutes on 2 separate occasions the consultant could not assist me and referred me to another department.

Where do I go from here as I am being transferred from pillar to post and spending money to make calls.


Company: First National Bank
Country: South Africa
City: Online bankng
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