Groupon Sa
Thanks for making up for your clients bad service

Advertising

I bought a voucher for accommodation at Matingwe Game Lodge last year, and after a series of events (Matingwe's fault) that led to the reservation being changed 3 times, and their subsequent disappearance off the face of the earth when I tried to contact them a week ago, Groupon (although they had no obligation to) gave me a full credit for the amount of the voucher. Their attitude was awesome and helpful, and I will now be able to book elsewhere after Matingwe's horrendous disappointment. Thank you Groupon for turning an awful experience into a pleasant one.


Company: Groupon Sa
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Matingwe Lodge
Groupon booking gone bad again

Matingwe Lodge
MATINGWE LODGE COMPLAINT- BAD SERVICE & ATTITUDE

Groupon SA
Groupon that got cancelled and got no refund

Groupon SA
Not refunding me to my credit card

O2 Spa
Bought a Groupon Voucher Never any available time

Groupon SA
Groupon my money

Groupon SA
USELESS GROUPON STAFF

Groupon SA
Groupon voucher that could not be honored

Groupon SA
Could not redeem voucher, Groupon sais its claimed