Groupon Sa
Merchant full, and I am told to gift the voucher!

The merchant is fully booked, and yet the deal is still running. When I asked Saravana S for a store credit/refund for it, she replied this!

Unfortunately, as the 7 working day cancellation period has elapsed, I am unable to process a refund for your Groupon. So that your voucher doesn't go to waste, please feel free to gift your Groupon to a friend or family member. Unless otherwise stated in the Fine Print section of the deal, all unredeemed Groupon vouchers are fully transferable.

How am I meant to gift it, if there are no bookings!

I then spoke to someone yesterday on the phone, and they said I could get a store credit and would have it within the hour... Yet, I am still waiting.

If the merchant is full, the deal should be closed. Groupon wants you to spend money, but then wont refund you, they will give you a store credit only so that your money stays with them!

Company: Groupon Sa
Country: South Africa
City: JHB

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