Groupon SA
Failure to refund cah for out of stock item

I purchased a bedside clock in December and after waiting the month delivery period, I did not receive my. order. I have been battling for a refund since February.
After numerous email and calls see the latest response below:

Date: Tue, 23 Apr 2013 10:02:11 0000
From: [Email Removed]
To: [Email Removed]
Subject: Refund Confirmation
Dear Customer,
Following your request, a refund has been made to your credit card.
Please allow for 3-5 working days for the funds to reflect.
Should you require any further assistance, please do not hesitate to contact us.
Regards,
The Refunds Team
I am still waiting for my refund.

Company: Groupon SA
Country: South Africa
City: Cape Town

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