SAA
Disappointed

On 26/12/2012 I flew via JHB SA236 from CPT SA354 to London Heathrow for my 3week holiday with SAA. The long flight there SA236 wasn't too unpleasant the staff were friendly only thing, the facility door was broken & it was disgustingly dirty. Secondly en route back departing 13/01/2013 flight SA235 to JHB the flight once again was acceptable except the flight attended that was on duty in my isle seat 38C-economy had an awful attitude every time she came to offer us something. The morning we were intended to land 14/01/2013 she offered breakfast & a drink & spilled hot coffee all over me & wasn't even apologetic. I had a new white coat on that I got as a gift, another coat I was sitting on both ruined with coffee stains my jeans was soaking my t-shirt was wet & I had no change of clothes with me as I still had to check in for my next flight back home to CPT SA323. She eventually after I asked 3 times came to take my details down as they were meant to send my items for dry cleaning. It's been 2weeks & I haven't heard anything from SAA. My coats my white t-shirt & jeans are ruined. I won't travel with SAA internationally again as my first trip with them was highly disappointing :(

Company: SAA
Country: South Africa
City: South Africa

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