Telkom
Fault Report - NO ACTION

Telecommunications

We reported a fault on the 19th of April - line dead. Ref nr 349CTK190413 and nothing happend. When follow-up, noboby can give answer, only "we are working on it". Yesterday they actual put the fone down in my ear. I am paying a monthly fee for a service to be delivered to me, but do not receive this service. If I think of the Consumers Protection Act and the newly Treat Customers Fairly act, surely I must either get the service or get my money back??? Telkom is actually in breach of contract??? I will prefer the service.
PLEASE JUST FIX MY LINE!!!


Company: Telkom
Country: South Africa
City: Potchefstroom
  <     >  

RELATED COMPLAINTS

Telkom
Telkom line fault 10 months of the yea

Telkom
Problems with fault logging and poor service

Telkom
TELKOM LINE FAULT UNATTENDED - FAR TO LONG

Telkom
Telkom does not respond to fault report

Telkom
NO SERVICE DELIVERY SINCE 13 DEC 2013

Telkom
No telephone service

Telkom
Inept techincal assistance on fault

Telkom
TELKOM - STILL USELESS

Telkom
Telkom Ref, 802CNK061113