Cell C
DONT RETURN CALLS OR PROVIDE PROPER RESPONSE
- 04-23-2013
- 1
1. I HAVE 3 CELL C PHONE CONTRACT MY MAIN ONE BEING THE 073 NUMBER AFTER PORTING FROM MTN, THE BILLING I GET ON THIS NUMBER LEAVES A LOT TO BE DESIRED AND THE RESPONSE I GET ON MY EMAIL AFTER LOGGING A QUERY IS JUST A 2 SENTENCE REPLY WHICH DOES NOT MAKE SENSE I HAVE TO CALL AGAIN AND LOG ANOTHER QUERY SPEAK TO A CONSULTANT WHO DOES NOT EVEN UNDERSTAND THE REPLY AND LOGS ANOTHER QUERY, WASTE OF TIME!
2. I WAS CONTACTED BY CELL C AND OFFERED A LAPTOP FOR A SUBSCRIPTION OF R249, COME MONTH END IN MARCH 2013 I PAID R600, ELIAS PASHA HAS PROMISED TO GET BACK TO ME TO PLAY THE RECORDINGS OF THE SALE TRANSACTION HE DID NOT HONOUR OUR APPOINTMENT AS AGREED I HAVE BEEN CALLING AND CALLING EMAILED, NO RESPONSE.
EVEN WORSE WHEN YOU HAVE TO GET RECORDINGS YOURSELF TO LISTEN TO THE SALE TRANSACTION ALL OF SUDDEN INFO NEEDS TO BE PROTECTED.
AS SOON AS I SETTLE MY ACCOUNTS I WILL NOT BUY ANYTHING THAT WILL BE BILLED BY CELL C, YOU MESS WITH MY BUDGET.
Company: Cell C
Country: South Africa
City: JOHANNESBURG