8ta / Telkom Mobile
8ta prematurely capping my data bundle

Ever since I took out a contract with 8ta back in February 2012, I have been experiencing and complaining about the same problem. I pay R199 per month fot 10 GB of data - however, a few days before the end of each month, I receive a message to say that my bundle is nearly depleted, even though the stats, as seen in the software that they provide, clearly show that I still have many GBs remaining (e.g. 6 GB). I have complained and get absolutely NOWHERE. The people whom I have communicated with via Email refuse to give me the contact details of more senior persons to contact. As far as I am concerned, 8ta are guilty of from me and are in breach of contract.
8ta also fail to respond to my Emails requesting the contact details of senior management. Emails from 8ta are from the anonymous "Telkom Mobile Social Media Team"

Company: 8ta / Telkom Mobile
Country: South Africa
City: Table View

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