Telkom
D/O COLLECTED MORE THAN amouny due

I AM SOOOOO ANGRY AT THE SERVICE RECEIVED FROM TELKOM. I MOVED ON THE 1/02/2013 AND WAS ASSURED THAT THE MOVING OF MY LINE WAS FREE. AFTER RECEIVING A STATEMENT OF r1470.46 APON FURTHER INVESTIGATION 2 WEEKS AGO I FOUND OUT I WAS CHARGED r480 FOR RELOCTION. I IMMEDIATLY CALLED THE CALL CENTRE AND INSISTED ON A REVERSAL OF THAT CHARGE. THAT WAS DONE. I THEN FURTHER REQUESTED THAT THE AMOUNT DUE ON MY ACCOUNT BE ADJUSTED WELL AWARE OF MAG TAPE RUNS AS THE ACCOUNT IS ON A D/O. I WAS AGAIN ADVISED THAT THIS WAS DONE.
TO MY ATMOST DISGUST I FOUND OUT TODAY THAT THE D/O HAD COLLECTED THE R1470.46 FROM MY ACCOUNT. THIS IS UNACCEPTABLE I HAVE TO KNOW WAIT UP TO 9 WORKING DAYS FOR MY MONEY BACK. KNOWING THEIR ARE PUBLIC HOLIDAYS IT COULD MEAN MANY MORE. THIS IS UNACCEPTABLE SEEING THAT I FOLLOWED CORRECT PROCEDURE BUT WAS STILL HIGHLY DISSAPOINTED!!!

Company: Telkom
Country: South Africa
City: Johannesburg

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