Samcom
DISSATISFIED WITH PRODUCT AND SERVICE

We upgraded our telecommunication system. Samcom supplied our two branches with telephones. They were responsible for disabling and reconnecting the new system. There are still lines not working and two employees without phones. All calls to the call centre have proved fruitless as all escalated queries are not resolved. Mark the technician was extremely rude to our employees, when we voiced our concerns. At the end of the day, we have paid for a product and services and are dissatisfied with the outcome and attitude that went with it. Perhaps your company should review sections 8 and 9 Chapter 2 of the Consumer Protection Act.

Company: Samcom
Country: South Africa
City: Maydon Wharf

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