Cell C
Inability to perform SIM swop promised

I called on the 9th to report a lost SIM and was told that all I need to do to get a swap is buy a new un-RICA'ed SIM and it can be completed.

I called on the 11th to open the call (ref:3231103483).

They tried calling me ONCE on 12 and closed the call telling me to go to a store via SMS.

I then sent a mail on the 12th and was told I'd get a response in 48hrs.

It's the 14th and I have no response.

I hate CellC.

When I told the agent on 12/03 that my friend took the call to do the SIM swop, I was told to get my friend to help me then!

Company: Cell C
Country: South Africa
City: Johannesburg

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